My friends at GetVoIP found a study by Albert Mehrabian that concluded that 53% of the information transmitted during conversation was from studying facial expressions, 38 percent was from the tone of voice and only 7 percent was conveyed from the actual spoken word.
Although some may argue with the accuracy of these numbers — does non-verbal communication actually account for 93% of the information being received? Non-verbal communication is very important.
Body language and other forms non-verbal communication can make a big difference when considering the way colleagues and friends view you. For example, if you cross your arms in conversation you may be perceived as guarded, insecure and closed off to open discussion. Here are 15 science backed ways you can improve your non-verbal communication.
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