Interpersonally Competent Listen Really Well

Today is Friday, so this post is on interpersonal competence.

Interpersonally competent people:

  • Know themselves
  • Build strong relationships with the people in their lives
  • Find ways to resolve conflict productively. 

Listening is an important key to interpersonal competence.  The folks at recently released the results of a study they did on the characteristics of a good listener.  Almost half of the 2,000 respondents said the key to good listening is "giving complete and focused attention to the discussion."

According to the study, the top five keys to good listening are:

  1. Give your complete and focused attention
  2. Talk less
  3. Be approachable and receptive
  4. Maintain appropriate body language
  5. Work hard to understand the message

The study was sponsored by WebEx.  You can visit to quiz yourself on your listening skills, pick up actionable tips on improving your listening in all the different roles of your life and download a no cost listening guide for offline reference. 

Log on to there is some great common sense advice on listening there.

That’s it for today.  Thanks for reading.  Log on to my website to subscribe to my monthly ezine and for more common sense.  Check out my other blog: for common sense advice on leading people and running a small business.

I’ll see you around the web, and at Alex’s Lemonade Stand.


PS: Speaking of Alex’s Lemonade Stand – my fundraising page is still open.  Please go to to read Alex’s inspiring story and to donate if you can.

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